IT Assistance
The Friend To Call For Help
Technology support for the healthy operational stability of its JVM, Spring boot, AWS, Kubernetes and Docker platforms.
Our service allows you to count on specialized technical support for the solution of incidents and requests in order to keep your systems stable.
Contracting modalities
IT support
Troubleshooting
We provide equipment for the diagnosis and solution of a particularproblem .
Upon request
A definition of scope is made , a plan and a cost for that objective is agreed upon andformalized with an SDO.
continuous use
We provide specialized personnel for a constant platform support service with 100% or 50% of time.
Scope of service
Diagnosis of
problems.
Proposed solutions.
Architectural decision support.
PoC (Proof of Concept) and
transfer of knowledge
Optimization and Consulting
JVM, Spring boot, AWS, Kubernetes and Docker
Installation and configuration of environments.
Steps to contract the service
Define profiles required or to be required upon request.
Approval of service order proposal generation.
Formalization of contract.
